Office, Administrative, Customer Service, Human Resources, and Manufacturing/Production
Review medical records for individuals to establish candidates for our program
Inform patients of additional testing and/or treatmentsrequired
Receive, track and report on all physician referrals for consultation and/ortreatment
Monitor care and data to optimize patient outcomes including collaboration with medical staff to facilitate optimal patient care
Facilitate the education of patients and families. Acts as a resource to health care team
Act on behalf of the patients and family to ensure care is safe and appropriate with consideration for values, diversity and human rights
Utilize organizational skills to assure continuity of care in collaboration with other disciplines through appropriate planning, education, and coordination of otherservices
Coordinate with interdisciplinary team members to gather all necessary data for consultations
Coordinates the delivery of safe and appropriate patient care governed by evidence-based clinical practice
Maintain records, prepare reports and compose legible correspondence/documentation on patient record of progress notes, telephone calls, patient education, instructions and unusualsituations
Serve as resource for information about services provided for inquiries from physician offices, potential patients and families from outside San Diego County.
Required Skills:
Knowledge of medical procedures, terminology and equipment
Ability to maintain confidentiality
Strong organizational and analytical skills; innovate with ability to identify and solve problems
Excellent interpersonal skills
Demonstration of positive behaviors including mentoring and coaching to team under his/her supervision
Use of critical thinking skills to recognize and solve patient problems
Ability to plan work, establish priorities and remain flexible
Demonstrate proficiency of computer applications and EHR systems
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.