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Senior Customer Service/ Sales Support $50K-$60K

Date Posted: 2/22/2024

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Job Description

Join this small family owned business in their customer service/sales support department!

Job Duties/Description:

  • Create and send invoices, ensuring pricing is accurate
  • Quote and process customer orders
  • Coordinate shipping of parcels, freight and international shipments
  • Collaborate with Sales Team, Suppliers and Dealers to ensure orders are completed correctly
  • Manage communication with customers via email and phone regarding shipping inquiries and order status questions
  • Order parts for customer orders and follow up with vendors
  • Coordinate domestic and international shipping/freight, create BOLs and any international paperwork needed
  • Maintain relationships with freight, parcel, and FTL companies assuring competitive pricing
  • Coordinate hotels, flights and rental cars for Service Technicians
  • Maintain Master Customer List


  • 2+ years of sales support or customer service experience - REQUIRED (specifically experience with invoicing)
  • Effective verbal and written communication skills with the ability to adapt to regional and industry terms.
  • Proficient time management and prioritization skills.
  • Able to receive feedback from management and also work well as a team.

Additional Info:

  • Pay: $50K-$60K depending on experience level
  • Schedule: 8:00 am - 4:30 pm Monday thru Friday. Summer hours on Fridays - you're off at 3:00pm
  • Location: In office 100% in St. Louis Park, MN
  • Type: Direct Hire w/full benefits


  • Medical and dental insurance coverage - BlueCross BlueShield
  • Simple IRA (401(k)) savings plan with employer match. Available after one year of employment. Employer match up to 3% of annual salary
  • Paid time off. (PTO) - Ten days available years 1 - 3. Fifteen days beginning at year 3
  • Parental leave

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

To apply please email your resume to

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Bloomington, MN
  • Job Type:Admin - Clerical, Customer Service, Sales
  • Experience:None
  • Education:None
  • Date Posted:2/22/2024
  • Contact: Andrea Boushek (651) 461-5180
  • Pay Range: $50,000.00 - $60,000.00 Annually
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Job Reference: JN -022024-358762