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High Volume Inbound Call Center Representative

Date Posted: 12/18/2019

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Job Description

Job Description
Ultimate Staffing Services specializes in the temporary, temporary-to-hire, and direct hire placement of Customer Service professionals. Over 20 years of service excellence has marked Ultimate Staffing Services as a staffing industry phenomenon, as we remain the only staffing company to ever be ranked the #1 fastest-growing, privately-held company in the U.S. by Inc. magazine.

Currently, our team is looking for Inbound Call Center Representatives for a high-volume call center.  

Duties and Responsibilities

  • Respond to a high volume of inbound calls accurately and courteously
  • Perform necessary duties generated by that contact, to include documentation in database, updating member information, and handling customer and inquiries
  • Receive and document orders into the database
  • Accurately post payments to accounts entering credits and debits
  • Enter receiving documents and process pick-up and delivery information
  • Perform data entry of new products
  • 1+ years of experience as a customer service representative preferably in a call center setting
  • Ability to work in a fast paced, deadline driven environment
  • Computer Savvy

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Jessup, MD
  • Job Type:Customer Service
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:12/18/2019
  • Contact: Andrea Logsdon (443) 285-0213
  • Pay Range: $12.97 - $15.53 Hourly
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Job Reference: JO-1805-28543