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Patient Support Rep

Date Posted: 2/8/2024

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Job Description

Patient Support Rep $22/hr

Direct hire w/benefits

Fully in office - Flexible start times

Summary:

Assist customers with understanding how to use their device.

* Conduct troubleshooting for common patient issues.
* Answer questions regarding product. Inbound/outbound calls.
* Explain bills including charges, insurance allowable, and payments.
* Take payments by phone

* Educate patients on the value of their device.
* Find a payment plan for customers.
* Negotiate pricing for equipment with patients as needed.

Requirements:

  • 2 years experience in a call center or handling phones
  • 2 years customer service experience
  • Adaptable and Team player
  • MS Office Suite

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.


To apply please email your resume to jroberts@ultimatestaffing.com

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Denver, CO
  • Job Type:Pharmaceutical
  • Experience:1-2 years
  • Education:None
  • Date Posted:2/8/2024
  • Contact: Jessica Roberts (720) 617-7963
  • Pay Range: $22.00 - $22.00 Hourly
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Job Reference: JN -022024-358490