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Customer Service Rep

Date Posted: 1/30/2024

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Job Description

Ultimate Staffing is seeking Customer Service Representatives for a TEMP TO PERM position in Denver, CO area. This position is fully in office with full time hours. Pay is dependent on experience and will range from $19-21 per hour. Responsibilities include but are not limited to:

Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Requirements and skills
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school diploma

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.


To apply please email your resume to amccormick@ultimatestaffing.com

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Englewood, CO
  • Job Type:Customer Service
  • Experience:1-2 years
  • Education:None
  • Date Posted:1/30/2024
  • Contact: Alexis McCormick (720) 617-7721
  • Pay Range: $19.00 - $21.00 Hourly
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Job Reference: JN -012024-357463