Customer Service Associate
We are looking for a Customer Service candidate for a client of ours in the biotech industry!
PLEASE READ ALL QUALIFICATIONS BEFORE APPLYING.
Hours: Monday-Friday, 8am-5pm
You will help ensure that the Sales Order process runs efficiently for our biotechnology organization. You will be a competent point of contact for both customers and sales representatives regarding all of their account-related questions and concerns. You will also expertly use your skills to process quotes and orders, while simultaneously maintaining customer account records and processing data in an ERP system.
We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
•Excellent computer skills that include Excel and Word
•Experience working in a system-based business environment
•Minimum of 2 years of experience in a customer service role and an in-depth understanding of corporate work-flow and how your particular role fits within daily operations
•Outstanding customer service skills and communicating with external and internal partners comes naturally to you
•You enjoy working alongside a motivated team in order to achieve company goals
•You possess excellent verbal and written communication skills
Posted By: firstname.lastname@example.org
Thank you for applying to the Customer Service Associate position. Your job application has been routed to the appropriate branch for consideration. Please make note of your Password, as you will need this if you are selected to move forward in the process. Your email address will most likely serve as your username.