Customer Service Associate
We are looking for a Customer Service candidate for a client of ours in the biotech industry!
PLEASE READ ALL QUALIFICATIONS BEFORE APPLYING.
Hours: Monday-Friday, 8am-5pm
You will help ensure that the Sales Order process runs efficiently for our biotechnology organization. You will be a competent point of contact for both customers and sales representatives regarding all of their account-related questions and concerns. You will also expertly use your skills to process quotes and orders, while simultaneously maintaining customer account records and processing data in an ERP system. We are an equal opportunity employer.
You possess an A.A. degree, or equivalent experience
Excellent computer skills that include Excel and Word
Experience working in a system-based business environment
Minimum of 2 years of experience in a customer service role and an in-depth understanding of corporate work-flow and how your particular role fits within daily operations
Outstanding customer service skills and communicating with external and internal partners comes naturally to you
You enjoy working alongside a motivated team in order to achieve company goals
You possess excellent verbal and written communication skills
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Thank you for applying to the Customer Service Associate position. We received your application and will contact you shortly.