Position Overview

Ultimate Staffing Services is actively seeking a dedicated Collections Representative for a client located in Conshohocken, PA. This role involves collaborating with internal teams and customer contacts to ensure the timely collection of payments and accurate management of customer accounts. The position requires a proactive individual capable of handling a high volume of work efficiently and effectively.

Responsibilities

• Manage specialized billing uploads in WinTeam.
• Create specialized reports as needed to support customer invoices and collections data.
• Set up new customer details in ERP to support the billing process.
• Work with Finance and Product Development teams to implement and document automated billing and collections.
• Perform monthly analysis of customer invoices to ensure completeness and accuracy.
• Follow up with clients on payment status.
• Provide responses to inquiries from customers and internal teams regarding collection efforts.
• Handle billing and posting reconciliation.
• Affect and interpret management policies or operating practices, exercising significant discretion in applying collection practices.
• Represent the company in handling challenges to billing amounts and resolve/settle invoice disputes.
• Develop and implement training and guidance materials related to billing and collections operations.
• Review work product of financial operations support analysts and edit or modify reports produced.
• Conduct bad debt analysis and reporting.

Qualifications

• Associate's degree or higher in Business Administration, Finance, Accounting, Economics, or a related field.
• Minimum of two (2) years of experience in customer invoicing and collections.
• Advanced working knowledge and experience with Microsoft Excel for handling complex formulas and data analysis features.
• Solid understanding of financial statistics and accounting principles.
• Proficient user of finance software.
• Strong interpersonal, communication, and presentation skills.
• Ability to concentrate on details, work under deadline pressures, apply sound logic and judgment, and prioritize tasks and responsibilities.
• Ability to manage multiple projects and shift focus as demands for priority change.

Preferred Qualifications

• Collections experience in a management role.
• Experience working in a high-volume, complex billing environment.

Work Hours

Monday - Friday, first shift.

Location

Conshohocken, PA

This position offers competitive pay and the opportunity to work in a dynamic and supportive environment. Candidates interested in joining a proactive team are encouraged to apply.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.