Front Desk Receptionist

Location: Sparks, MD (position is fully onsite, 5 days a week)
Compensation: $50,000 (depending on experience)

Summary

Our client is seeking a detail-oriented and welcoming Front Desk Receptionist. This role requires strong communication, customer service, and organizational skills, along with a positive, professional demeanor. As the first point of contact for visitors and callers, the Receptionist provides an excellent impression of our office while supporting a variety of administrative and operational functions.

Responsibilities

• Answer and direct phone calls, manage voicemails, and take accurate messages.
• Greet and assist visitors with a professional and friendly attitude.
• Receive, sort, and distribute incoming mail; prepare outgoing mail and coordinate shipping services (FedEx, UPS, USPS).
• Maintain office supply and kitchen inventory, restock as needed.
• Keep reception, lunchroom, and common areas clean, organized, and welcoming.
• Assist with meeting preparation, including conference room setup and food ordering.
• Coordinate food and supply deliveries; occasional pick-ups with mileage reimbursement.
• Send office-wide announcements via Teams or Outlook.
• Provide general administrative support to the Operations Manager and other staff.
• Assist with seasonal/holiday office upkeep and special projects as assigned.

Qualifications

• Previous experience in a receptionist, administrative, or office support role preferred.
• Strong organizational skills with the ability to manage multiple priorities.
• Proficiency in Microsoft Office 365 (Outlook, Word, Excel, Teams).
• Excellent verbal and written communication skills.
• Professional, customer service-oriented demeanor with strong interpersonal skills.
• Ability to work independently while being a proactive and collaborative team player.
• Flexible, dependable, and adaptable to changing business needs.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.