Logistics Coordinator

As a Logistics Coordinator, you'll support core logistics and order management functions. Responsibilities include handling customer inquiries, releasing and routing orders, scheduling carrier pickups, rate quoting, and creating payment requests. You'll collaborate across teams to resolve shipping issues, manage claims, and ensure timely, accurate order fulfillment. This role offers exposure to the full supply chain and opportunities to develop analytical, communication, and cross-functional collaboration skills.

Key Responsibilities:

• Provide customer support via email and phone for pre- and post-order inquiries
• Create shipping documents and optimize freight costs and transit times
• Manage order exceptions, including damage claims and returns
• Process shipments for small parcel and LTL orders
• Handle claims for lost/damaged shipments and invoice discrepancies
• Support order entry, quoting, routing, and payment processing

Skill seeking:

• Strong attention to detail and organizational skills
• Clear and effective communication, both written and verbal
• Analytical mindset with problem-solving initiative
• Flexibility to adapt to shifting priorities
• Team-oriented approach and willingness to support others
• Intermediate proficiency in Excel

Hours: 8:30a-5:15p (Mandatory in office 3 days a week and WFH 2 days a week) HYBRID

Pay: $24 - 30/hr (depending on experience)

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.