Job Description

Job Responsibilities:

• Receive equipment parts orders via telephone or in-person interactions
• Assist customers in accurately identifying the required part(s)
• Ensure timely and efficient processing of orders
• Communicate promptly with customers in case of any delays in receiving ordered parts
• Manage desk-based tasks, including answering calls, referencing online catalogs for part lookup, and processing orders (95% of the role)
• Dedicate 5% of the role to assisting with inventory-related tasks
• Demonstrate a highly professional customer service attitude
• Collaborate actively with customers to resolve problems and see through to appropriate solutions
• Maintain a professional demeanor in terms of dress, speech, and behavior
• Execute assigned tasks as directed by management
• Adhere strictly to company policies and procedures
• Follow all company safety rules, policies, and procedures

Qualifications:

• Essential basic mechanical aptitude; familiarity with component terminology is a plus
• Preferably, a minimum of one year of parts ordering experience, with a preference for the heavy equipment industry; Service Tech experience is accepted
• Demonstrated computer literacy
• Basic knowledge and familiarity with construction equipment components and terminology related to mechanical, hydraulic, and electrical systems, as well as various major body components
• Familiarity with parts reference sources such as manufacturer manuals, books, microfiche, internet, and the ability to effectively use these materials for accurate parts ordering
• Ability to occasionally lift and/or carry parts weighing up to 75 lbs.

Additional Information:

• Pay Range: $24-28/hr. - Depending on experience
• Schedule: Mon - Fri, 7am - 5pm (8-hour shift in that timeframe)
• Type: Contract to hire

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Snapshot

• Employee Type:Temp-to-Hire
• Location:Bloomington, MN
• Job Type:Construction, Customer Service, Inventory
• Experience:3-5 years
• Education:High School
• Date Posted:11/20/2023
• Contact: Eric Knutson (651) 461-5185
• Pay Range: $24.00 - $28.00 Hourly

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