Job Description

Our client in the records management industry partners with government offices within the state of Texas. They are seeking a Technical Support Analyst to join their Arboretum office.

Technical Support Analyst

The role includes:

• Scheduling update installs for existing client site software.
• Helping reset client software when required.
• Facilitating kick-off calls with new clients for installations.
• Maintaining installation planned deliveries.
• Collaborating with clients and team members for problem resolutions.
• Being part of a team to help the company continue to grow.

Requirements:

• High School Diploma or Equivalent (GED). Some college preferred.
• At least 3 years Work History.
• Positive, energetic, team player.
• Good communications skills.
• Likes learning about software, automations, bots
• Courteous & polite

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Snapshot

• Employee Type:Full-Time
• Location:Austin, TX
• Job Type:Government
• Experience:3-5 years
• Education:2 Year Degree
• Date Posted:11/20/2023
• Contact: Michael Albrecht (512) 643-8322
• Pay Range: $21.00 - $23.00 Hourly

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