Front Desk / Intake Eligibility Specialist

Pay: $17.00 per hour

Job description:

The primary mission of Energy Services is to provide limited income families with the services and assistance necessary to prevent and or alleviate energy-related emergencies from occurring, while promoting initiatives that result in a family's long-term self-sufficiency.

Energy Services is seeking qualified applicants for a Front Desk / Intake Eligibility Specialist position for our offices located in Racine, WI.

This position is full time located in office and will serve all communities within Wisconsin.

Must have a passion and outgoing personality for working with limited and low-income households, excellent customer service, math and computer skills.

This very rewarding position is a combination of:

• processing applications either in person with the customer or over the phone to establish the eligibility for energy assistance
• collaborating with other agencies and stakeholders within the community
• attending community events to serve the low-income population of the counties listed above,
• The role would require greeting clients in person and via phone in both a front desk capacity and in a face-to-face setting.
• Experience working in a non-profit setting with limited income families, elderly, and veterans a plus.

Hours are Monday - Friday 8:30 - 5:00 but we work until 6:00 on Tuesdays and Thursdays during the winter season.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.