Account Manager/Sales Coordinator

This is a key support role for the Sales team, providing administrative assistance and helping ensure smooth operations. This role involves a combination of clerical tasks, customer service, and project support, while maintaining a professional and positive demeanor in all interactions.

Primary Responsibilities:

• Create and update documents using Excel, Word, and PowerPoint.

• Support the completion of projects in collaboration with Sales team members.

• Answer phone calls and emails, addressing customer inquiries as needed.

• Schedule and coordinate sample or fixture orders for customer events.

• Prepare new item documentation, including specifications, images, and pricing.

• Collaborate with order entry to ensure accuracy of incoming orders and resolve pricing discrepancies.

• Notify customers of discontinued items, suggest alternatives, and address stock issues.

• Assist customers with tracking orders and coordinate with shipping for special requests or rush orders.

• Work with Brand Managers and Sales to select items for displays and complete P&L reporting.

• Manage product rollouts, forecast new items, and monitor inventory.

• Coordinate with Accounting to issue credits for returned items.

Position Requirements:

• Self-motivated with strong focus on efficiency and accuracy

• Ability to multitask effectively

• Solid math and organizational skills

• Capable of working independently and collaboratively

• Excellent customer service skills

• Strong attention to detail

• Proficient in Excel, Word, Outlook, and PowerPoint

• Positive and professional attitude

• Quick learner with adaptability

Temp to Hire role

Monday to Friday 8:30 am to 5:00 pm (fully onsite)

Background check required

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.