Position Overview

Ultimate Staffing is actively seeking a detail-oriented and solutions-driven Systems Analyst to support and enhance technology solutions within a client's mortgage operations. This position is based in Plano, TX, and requires onsite work. The Systems Analyst will play a crucial role in analyzing current systems, identifying gaps or inefficiencies, and implementing improvements that align with business goals-particularly within loan origination, processing, underwriting, closing, and servicing functions.

Responsibilities

• Analyze and document existing mortgage workflows, processes, and systems to identify areas for improvement or automation.
• Serve as a liaison between business users and IT, translating operational needs into system specifications.
• Evaluate and implement mortgage-related software and tools (e.g., Encompass, Mortgage Cadence, Blend).
• Collaborate with cross-functional teams (processing, underwriting, compliance, and servicing) to design and test system enhancements or integrations.
• Develop and maintain process documentation, including system diagrams, user guides, and standard operating procedures.
• Monitor system performance and troubleshoot issues, escalating to development or vendor support as needed.
• Conduct training sessions and provide ongoing support to end-users.
• Ensure compliance with federal and state mortgage regulations in system implementations.
• Participate in system upgrades, UAT testing, and data migration projects.

Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field.
• 3+ years of experience as a Systems Analyst, preferably within the mortgage or financial services industry.
• Familiarity with Loan Origination Systems (LOS) such as Encompass, BytePro, or Calyx.
• Strong analytical and problem-solving skills.
• Proficient in SQL, Excel, and process mapping tools (e.g., Visio, Lucidchart).
• Excellent communication and interpersonal skills.
• Knowledge of mortgage compliance regulations and investor guidelines (Fannie Mae, Freddie Mac, FHA/VA) is a plus.

Preferred

• Experience with automation tools or business intelligence platforms.
• Understanding of Agile or Scrum methodologies.

Required Work Hours

Monday - Friday, onsite in Plano, TX.

Benefits

Temp-to-Hire position with a competitive pay rate of $60-$64 per hour.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.