Established organization is seeking a Customer Service Representative on a temp to hire opportunity in the greater Pasadena, CA area. Pay ranges from $21-23/hr.

Key Responsibilities:

• Handle customer inquiries via phone, email, and other channels
• Process orders, returns, and shipment tracking updates
• Coordinate with production and logistics teams to ensure on-time delivery
• Resolve customer complaints and provide effective solutions
• Maintain accurate records in CRM and ERP systems

Qualifications:

• Previous experience in customer service, preferably in a manufacturing or logistics environment
• Strong communication and problem-solving skills
• Proficiency with order management systems and Microsoft Office
• Ability to multitask and work in a fast-paced setting

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.