Position Overview

Ultimate Staffing Services is actively seeking a dedicated Collections Specialist to join their client's dynamic team in California. This role is crucial in managing customer accounts and ensuring the timely recovery of outstanding payments. The ideal candidate will possess strong analytical skills and a keen eye for detail, contributing to the overall financial health of the organization.

Key Responsibilities

• Initiate collection calls to customers to recover outstanding payments.
• Resolve client billing issues and discrepancies promptly and professionally.
• Identify and address factors contributing to account delinquencies.
• Review and monitor assigned accounts and relevant collection reports to ensure timely action.
• Follow up on payment arrangements and customer inquiries, maintaining consistent communication.
• Recommend accounts for management review, including those for hold or escalation to collections.
• Research and resolve customer deductions and disputes effectively.
• Maintain comprehensive documentation of customer communications and payment activities.
• Prepare detailed reports for management review, providing insights into collections performance.
• Review and evaluate credit limits for new and existing customer accounts.
• Perform additional tasks and responsibilities as assigned.

Required Work Hours

Monday to Friday, first shift.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee stock ownership plan
• Flexible spending account
• Health insurance

Additional Details

Pay Range: $22 - $24 per hour

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.