Client Service Coordinator (Trade Show Industry)
Saint Paul, MN Direct-Hire $55000.00 - $65000.00 Onsite

Job Description

We're looking for a proactive, detail-oriented individual to manage end-to-end trade show and event logistics for assigned clients. This role serves as the main point of contact, providing exceptional service, managing vendor coordination, and ensuring flawless execution of all event deliverables.

Key Responsibilities:

  • Serve as the dedicated point of contact for assigned clients, addressing all trade show and event service needs with professionalism and efficiency.
  • Oversee the full event process, including order intake, production coordination, shipping logistics, and post-show wrap-up activities.
  • Develop and maintain detailed timelines, task lists, and key deadlines using project management software to ensure all milestones are met.
  • Prepare accurate cost estimates and service quotes, leveraging vendor relationships to secure competitive pricing.
  • Plan and manage comprehensive show schedules, coordinating with clients to gather decisions and approvals in a timely manner.
  • Organize and execute all vendor-related services, including labor, electrical, flooring, and transportation, ensuring compliance with show requirements.
  • Review and verify critical documents like floor plans, insurance certificates, and service forms to avoid issues onsite.
  • Provide internal team support to ensure project details are clearly communicated and execution is smooth from planning through dismantle.

Requirements:

  • 2+ years of experience in event coordination, trade shows, or customer service roles-experience in retail or hospitality a plus.
  • High school diploma required; associate or bachelor's degree strongly preferred.
  • Strong organizational and communication skills, with the ability to manage multiple priorities under tight deadlines.
  • Proficient in Microsoft 365 (Outlook, Excel, Word), Adobe Acrobat Pro, and database software (e.g., Claris FileMaker or similar).
  • Willing to travel out of state for client events 1-2 times per year (travel fully covered).
  • Collaborative mindset with a proactive attitude and a strong commitment to client satisfaction.

Additional Info:

  • Pay range: $55,000-$65,000 (depending on experience)
  • Schedule: Monday-Friday , 8:00am-5:00pm in office + possible remote communication during nights & weekends - need to be available to check in on event crews and respond to any issues that come up during event setups on the weekends (does not happen often)
  • Location: 100% onsite, Saint Paul
  • Type: Direct Hire
  • Perks/Company Culture: Small company that works closely together delighting clients. Collaborative, creative, and responsive environment. Fun company events like summer cook outs! Room for growth - the current person we placed in this role is getting promoted to a Project Manager. Full benefits!

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Reference: JN -052025-396005