You will play a vital role in supporting daily operational tasks such as managing incoming and outgoing client account funds, responding to advisor inquiries, and utilizing a CRM system to organize and track tasks for the Operations and Compliance teams. A key responsibility will be onboarding clients, including managing associated forms and workflows.

Key Responsibilities:

• Provide operational support to internal teams, addressing accounting, compliance, and operational activities promptly.
• Monitor and manage client accounts across various systems, ensuring appropriate action is taken to resolve issues or process activities.
• Collaborate with other departments to resolve challenges, enhance efficiency, and contribute to team projects.
• Review daily tasks and team performance, ensuring alignment with departmental standards.
• Offer feedback to supervisors to maintain smooth workflows and improve operations.
• Document and uphold adherence to policies, procedures, and internal controls through CRM systems and email communication.
• Assist with key projects such as advisor onboarding, opening new accounts, and maintaining existing accounts.

Qualifications:

• Bachelor's degree in Business, Organizational Management, or a related field.
• 0-2 years of relevant work experience (training provided).
  • Prior client-facing or customer service experience is beneficial (e.g., roles in hospitality, banking, or retail sales).
  • Experience assisting remote advisors is a plus, particularly in tasks like account setup, paperwork, fund transfers, and client onboarding.
• Proficiency in Microsoft Office 365.

Skills & Competencies:

• Strong organizational and planning skills with keen attention to detail.
• Excellent customer service mindset and problem-solving abilities.
• Self-motivated with the ability to work independently and manage tasks with minimal supervision.
• Willingness to take initiative, learn new skills, and assist with projects beyond core responsibilities.

Additional Info:

• Pay range: $50-55K
• Schedule: Hours: around 8am-4:30pm Monday - Friday (summer hours: off early on Fridays)
• Location: Hybrid work schedule after training available (1 to 2 days a week from home. Wednesdays are mandatory in office days).
  • If you prefer to work full time in office that works great as well!
• Type: Direct hire with full benefits: 90% paid Healthcare benefits + 3 weeks PTO & 4 % 401K match, etc.
• Perks:
  • Collaborative & fun work culture.
    • Casual dress code
    • Company outings and happy hours like bowling and axe throwing. They like to "work hard, play hard"!
  • Free access to the Health and fitness center:
    • A fitness center and a wellness center, as well as men's and women's locker rooms in each Tower, are available 24/7 to Park Tenants. A beautiful, 2-mile paved running/biking path around Normandale Lake is just across the street.
  • Building amenities:
    • Childcare facility, Florist shop, hair salon, car wash (including full detailing options)

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordina