General Manager

Location: Torrance, CA
Salary Range: $110,000 - $130,000

Overview
We are seeking a dynamic and experienced General Manager to lead and oversee all day-to-day operations and strategic initiatives at our Torrance facility. This role is critical to driving long-term success, improving performance, and ensuring world-class customer support.

Key Responsibilities

• Develop and execute the facility's strategy in collaboration with the President.
• Oversee and implement operational plans to achieve strategic objectives.
• Ensure high standards of customer service and support.
• Monitor the competitive landscape and identify opportunities for growth and expansion.
• Organize and staff the facility to meet strategic and operational goals.
• Establish clear performance expectations supported by job descriptions, training plans, and regular appraisals.
• Manage expenditures within the approved budget and ensure effective cost control.
• Assess and manage competitive risks while monitoring internal controls and performance metrics.
• Maintain compliance with all legal, ethical, and company standards, including safety and environmental policies.
• Foster a culture of accountability, productivity, and continuous improvement.

Qualifications

Essential:

• College degree
• Experience with commercial airlines
• ERP/SAP experience
• Background in sales or sales support
• Familiarity with customer requirements and airline operations
• Strong understanding of business accounting principles
• Proven people management and leadership skills

Desirable:

• Additional qualifications or certifications related to the industry

Personal Skills:

• Exceptional team player with a strong "can-do" work ethic
• Excellent relationship-building, customer service, and communication skills
• Strong planning, organization, and time management abilities
• High attention to detail and awareness of productivity and quality standards
• Proficiency in Microsoft Office Suite

Great benefits!

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.