Job Description

Call Center Representative (Contractual)
Location: Hunt Valley, MD
Type: Contractual
Industry: Staffing & Recruitment

Our staffing agency is continually seeking enthusiastic Call Center Representatives for contractual positions to meet the ongoing needs of our diverse client base. If you thrive in a fast-paced environment and excel at customer service, we want to hear from you!

Key Responsibilities:

• Handle inbound and outbound calls to assist customers with inquiries, orders, and issues.
• Provide exceptional customer service, ensuring a positive experience for every caller.
• Accurately document customer interactions and maintain detailed records in the system.
• Resolve customer complaints and issues effectively and efficiently.
• Collaborate with team members to achieve performance goals and improve service delivery.
• Stay informed about product updates, promotions, and company policies.

Qualifications:

• High school diploma or equivalent; additional education is a plus.
• Proven experience in a call center or customer service role.
• Excellent verbal communication skills and a friendly demeanor.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment and handle multiple tasks.

Why You Should Apply:

• Ongoing contractual positions with flexible scheduling
• Competitive hourly pay
• Opportunities to work with various clients across industries
• Gain valuable experience in customer service and communication

Interested?
Submit your resume and be part of our talent pool for continuous opportunities!

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All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Snapshot

• Employee Type:Contractor
• Location:Hunt Valley, MD
• Job Type:Customer Service
• Experience:1-2 years
• Education:High School
• Date Posted:10/21/2024
• Contact: Carly Burns (443) 652-4105
• Pay Range: $16.00 - $17.00 Hourly

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