Job Description

We are seeking a Customer Service Order Entry Coordinator who has at least 1 years of sales support experience! This is a direct hire opportunity that pays up to $60K annually w/ FULL benefits and great perks like *SUMMER HOURS*! Must enjoy a collaborative environment, working onsite 5 days a week and working for a family-owned company that is in growth mode. 

Job Description

• Process incoming customer orders via email and phone in a fast-paced environment.
• Coordinate shipping of products (domestic and international) and answer questions relating to the status of an order
• Create BOLs and any international paperwork needed
• Collaborate with Suppliers, Dealers, and the Sales Reps to assure customers needs are not only met but exceeded!
• Act as center of communication for traveling members of the team.
• Manage part ordering to ensure customer orders are fulfilled in a timely manner. Communicating with vendors as needed
• Generate and send invoices to customers, ensuring pricing is accurate
• Update customer billing information including payment methods
• Maintain relationships with parcel, FTL, and freight companies to make sure we are receiving the most competitive price and great service levels
• Manage the customer database and customer surveys
• Tradeshow support as needed which includes: coordinate trade show registration, order booth furniture, coordinate shipping of trade show crate.

Qualifications:

• Must have at least one (1) year of B2B Customer Service and/or Sales Support experience
• Experience with QuickBooks or Sage highly preferred

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to tstein@ultimatestaffing.com

Job Snapshot

• Employee Type:Full-Time
• Location:Saint Louis Park, MN
• Job Type:Customer Service, General Business, Sales
• Experience:1-2 years
• Education:2 Year Degree
• Date Posted:9/28/2023
• Contact: Teri Stein (651) 688-9888
• Pay Range: $50,000.00 - $60,000.00 Annually

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