Job Description

Job Duties/Description:

• Provide exceptional B2B & B2Ccustomer service  (over the phone and via email) as well as administrative support to the sales team
  • Handling around 30 -40 calls per day
• Generating quotes for customers
• Answering questions related to custom sauna builds -  pricing, shipping info, availability, warranties, etc.  
• Tracking orders and locating missing shipments
• Schedule deliveries, installations and service calls, taking into account efficient use of company resources while offering customers viable options

• Answer customer questions regarding billing and payments - if you cannot resolve the question, you will be transferring the customer to the accounting team
• Using various software and systems to record customer interaction and solutions
• Maintain open and positive communication with other employees, internal departments and customers, and provide assistance where possible to support company-wide goals to exceed customers' expectations

Requirements:

• Must be computer savvy and be proficient (or willing to learn!) with all Microsoft Office Products 
• Excellent verbal and written communication skills, we communicate to our customers both internal and external through phone, email, and messaging
• Must be a great collaborator, team-oriented, well- organized, and willing to go the extra mile for our customers 

Additional Info:

• Pay range:  $20/hr  
• Schedule: M-F  8am - 5pm w/ a 1 hour lunch break
• Location: 100% In-Office (hybrid options in the future, after 1 year of service)
• Type: Direct hire

Benefits:

• *** FREE Health insurance (medical and dental) thru HealthPartners Insurance - the company pays 1/3 of the premiums for dependents ***
• 401(k) matching - up to 8%!!
• Referral program
• Education reimbursement 

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to tstein@ultimatestaffing.com

Job Snapshot

• Employee Type:Full-Time
• Location:Cokato, MN
• Job Type:Customer Service, Entry Level, General Business
• Experience:1-2 years
• Education:High School
• Date Posted:9/28/2023
• Contact: Teri Stein (651) 688-9888
• Pay Range: $20.00 - $20.00 Hourly

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