Route air and ground orders cost-effectively adhering to all Government, DOT, and TSA rules and regulations
Serve as the main point of contact for select clients providing account management
Resolve client issues and communicate via email and phone
Obtain and enter client orders, book shipments with carriers, and dispatch pickups, line hauls and deliveries
Maintain good client and carrier relationships
Track and trace orders
Provide rates and negotiate spot quotes accordingly with carriers
Expense and audit loads
Generate and provide timely reports to clients
Understands domestic and international transportation requirements and documentation
Must have some in-office customer service, administrative experience to be considered
Must be customer service oriented, solution-focused, sound decision-making, and the proven ability to work independently
Ability to prioritize workload
Must have excellent organizational and time management skills
Must be proficient with MS Excel, Word, and Outlook
Developing, maintaining, and growing relationships
Must be able to analyze, make decisions and solve problems
We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to firstname.lastname@example.org
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