Date Posted: 8/1/2023Apply Now
We have a local company located in Safety Harbor that is looking to grow their team! Join a team committed to developing your talent, rewarding your efforts, and providing opportunities for your career growth. This may be a new road for you, but the journey is all mapped out. No matter what your background is, if you enjoy helping customers this may be the opportunity for you! They are looking for a full-time Client Relations Specialist position to be the first line of communication for our customers and provide high-quality customer service. Do you have a friendly disposition and a positive attitude? Would you like to work for a highly respected and stable company? Have you been searching for a company that will value your contributions? If so, please read on! In this position you will be a part of a Team responsible for a group of clients in various states. TRAVEL UP FROM 25% TO 50% IS REQUIRED.
This is a DIRECT HIRE POSITION!
Job Duties and Needed Skills:
Interacts with Community Managers via phone, email and in person for the purposes of complaint resolution and training.
Requires excellent written and verbal skills
Property Management experience (manager, asst. manager, leasing agent, etc.) or hospitality experience a plus
Strong computer skills, including Excel
Travel, both in state and out of state, between 25%-50% will be required after training.
Contact Clients and Customers, via phone or in-person, to gauge customer satisfaction and handle issues.
Conduct web portal trainings for new customers.
Host "Lunch & Learn" events for potential customers.
Attend tradeshows on behalf of the company.
Travel up to 50% of the time, after training.
Excellent written and verbal communication skills a must.
Friendly, outgoing personality.
Must be able to deescalate angry clients
Valid Driver's License Required
Salary - $40,000 - $45000
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