Job Description
We are looking for multiple housing assistants to support a busy organization. This will be a long-term temporary assignment. The right candidate will have an opportunity to apply to the role directly once it is opened up.
- Fully on-site in Martinez, CA
- Salary Range: $26 - $29 / hour
- Schedule: Monday - Thursday 6:00 AM - 4:30 PM
ESSENTIAL JOB FUNCTIONS: Eligibility and Recertification:
- Establish and maintain effective professional working relationships with clients, co-workers, and the public from various cultural and socio-economic backgrounds.
- Interview participants or applicants for housing assistance and assist them in the completion of prescribed applications, certifications and declaration forms. Conduct interviews in person or by telephone.
- Elicit pertinent information concerning items such as income, other monetary resources and financial obligations from applicants and participants.
- Collect and review recertification, interim, transfer and reasonable accommodation information.
- Evaluate, verify, and calculate information and rent for recertification, interims and move-in.
- Explain client responsibilities to all prospective and current clients as well as landlords.
- Ensure proper verification methods/processing practices are utilized for each re-examination.
- Calculate housing allowances to establish the level of rent based.
- Explain rent calculations to tenants; prepare and send appropriate notices of rent adjustments.
- Respond to inquiries concerning policies and practices associated with the application and/or recertification processes in a courteous and professional manner.
- Ensure that all pertinent information regarding income, other monetary resources and financial obligations from applicants and recipients is received in a timely manner in order to complete the initial and annual eligibility process
- Evaluate known eligibility factors in specific cases against established criteria and determine eligibility.
- Review application documentation and declaration for completeness and consistency including required signatures.
- Discuss with clients any discrepancies, omission of data, or incorrect data and solicit timelines for provision of all required information.
- Obtain information relative to clients or applicants from previous landlords, County Social Service Department, and other agencies.
- Coordinate background information checks of applicant/participants for eligibility purposes.
- Interpret rent contract and lease conditions to ensure that everyone else has the same understanding of the contract/lease.
- Conduct eligibility validation studies by reviewing eligibility factors to determine the continuation, modification, or termination of the housing voucher assistance
- Prepare summaries/reports of information obtained during home or office visits with clients.
- Refers all applicants and recipients who appear in need of food, in-home care, or social services, to the appropriate community service agencies on the basis of either personal observation and/or needs expressed either orally by the client or from information on the application.
- Maintain client records and perform periodic reviews to determine continuing eligibility.
- Prepare a variety of forms and other documents required by Federal, State and County governments and answer correspondence requesting information about housing programs.
General and Other Duties:
- Review and discuss client issues of non-compliance with the Manager and/or Director to ensure clients are provided with reasonable opportunity to correct areas of non-compliance.
- Process and maintain files and correspondence associated with the housing choice voucher process in an accurate and time
To apply please email your resume to vgonzalez@ultimatestaffing.com