Job Description
Customer Service/Sales Assistant
Direct Hire
Full-time Monday-Friday 8AM-5PM (In Office)
Brea, CA
$40,000 annually + up to $5,000 in bonuses
JOB RESPONSIBILITIES:
- Data Entry. Organizes, maintains files, documents, and/or logs.
- Work closely with sales team on invoicing and PO system
- Regularly provide reports and financial data (follow up with the customer and collect account receivable payment)
- Maintaining relationships with existing customers through consistent communication via phone, email, and social media.
- Understanding customers' needs and identifying sales opportunities.
- Answers incoming telephone calls in a clear and professional manner.
- Researching and qualifying new leads.
- Proactively develop new business by prospecting for new customers via phone, email, and software tools such as LinkedIn Sales Navigator.
- Communicating with customers, making outbound calls to potential customers, and following up with leads.
- Keeping up with products and service information.
- Keeping CRM up to date.
- Assisting Outside Sales with preparing for customer presentations and product demonstrations.
- Assist Sales Manager with special projects or other duties as needed.
- Participate with management and other departments/personnel on special projects and other duties as needed.
QUALIFICATIONS & EXPERIENCE: - 1~2+ years' experience in a sales assistant or inside sales or sales role. (Plus)
- Experience using QuickBooks (Plus)
- Work Authorization in US. (Required)
EXPECTATIONS:- Maintaining corporate and local policies.
- Excellent communication skills & listening skills.
- Supporting our core strategies contained within our strategic plan.
- Persistence and determination to achieve sales targets.
- Positive and friendly attitude with lots of energy.
- Team player
- This position is 100% in the office.
- Alert management of incidents that may require management advice or approval.
- Respond to phone calls and e-mails within an acceptable timeframe not to exceed 24 hours.
- Prioritize workload and request assistance as necessary to reduce backlog.
- Participate with management and other departments/personnel on special projects and other duties as needed.
SALARY & COMPENSATION:- Compensation for this role consists of both base salary and commission.
- Base Salary + Commission:
We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to alynch@ultimatestaffing.com