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Epic Platforms Analyst

Date Posted: 5/25/2023

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Job Description

Our Client is seeking an Epic Ambulatory and Mobile Platforms Analyst to serve as the primary support contact for multiple Epic applications, including Ambulatory, Urgent Care EpicCare Link, Haiku for smartphone, Canto for tablet, Limerick for Apple watch and Bones Orthopedics. They will coordinate all issues for their application areas and must be very knowledgeable about the organization's policies, procedures, and business operations.

Epic Ambulatory and Mobile Platforms Analyst
Employment Type: Direct Hire, W-2
Location : Hybrid, every other week remote (1 week onsite, 1 week remote)
Pay: $79,000 - $96,000

Please be aware that our client requires all employees who are required to work onsite, whether regularly or sporadically to be vaccinated for COVID-19.  This position will require the successful candidate to show proof of vaccination.  Ledgent Technology and our client are equal opportunity employers and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.


  • Serving as the primary support contact for the applications' end-users
  • Identifying issues that arise in the application as well as issues that impact other application teams and working to resolve them.
  • Guiding workflow design, building, and testing the system, and analyzing other technical issues associated with Epic software.
  • Identifying and implementing requested changes to the system
  • Serving as a liaison between end users' workflow needs and Epic implementation staff.
  • Maintaining regular communication with Epic representatives, including participating in weekly project team meetings
  • Working with Epic representatives, the organization's business community, and end users to ensure the system meets the organization's business needs in regard to the project deliverables and timeline.
  • Developing an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions.
  • Participating in training and working with end users
  • Troubleshooting problems and questions
  • Reviewing the status of projects and issues on an ongoing basis with leadership
  • Holding weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones.
Top Preferred Experience:
  • Certification in Epic
  • Clinical knowledge of clinical workflows and procedures preferred.
  • Familiarity with the orthopedic physician practices' workflows and patient experiences within an organization
  • Clinical background as an RN, etc.
  • Bachelor's Degree
Skills and Experience:
  • Prior experience working with Epic Ambulatory, Mobile, and/or Ancillary systems.
  • Work history/knowledge of physician practices' workflows, hospital outpatient departments and patient experiences
  • Prior experience with the EpicCare Ambulatory, Urgent Care, Link, Haiku, Canto, Limerick and/or Bones solutions
  • Understanding of a wide array of integration points, including scheduling, lab radiology, billing, and inpatient clinical.
  • Familiarity with the non-clinical, external groups who may need access to patient information and why they need the information.
  • Understanding of the integration or interfaces that exist between

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Jupiter, FL
  • Job Type:Health Care, I.T., Nurse
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:5/25/2023
  • Contact: Cristina Tack (949) 265-6070
  • Pay Range: $78,000.00 - $98,000.00 Annually
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Job Reference: JO-2305-204917