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Customer Service Representative

Date Posted: 5/25/2023

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Job Description

A large Call Center in Appleton, WI is growing. They are looking for Call Center Representative and Team Leaders that can start ASAP. 

Pay Range:  $17.00/hr - $24/hr DOE 
Schedule: Monday-Friday from 7 AM - 5 PM 

Summary

  • Responds to customer inquiries and follows through to completion accurately and within customer timeframe.           
  • Resolves difficult customer situations professionally.
  • Receives and processes customer requests for order processing, documents and form, status of orders, and cancellations. 
  • May assist sales team and solicit sale of new or additional products or services where applicable.
  • Support and follow all company safety policies and procedures. 
Minimum requirements
  • 1-3 years customer service-related work experience.
  • Data entry and keyboarding experience.
Knowledge/Skills required
  • Ability to key alpha/numeric data accurately.
  • Ability to perform business math calculations.
  • Proficient in Microsoft Office products.
  • Excellent written, verbal and interpersonal communication skills.
  • Problem-solving skills and ability to resolve discrepancies.
  • Strong organizational skills and the ability to manage multiple tasks.
Benefits
We put our Ambassadors first. When it comes down to it, we know we can't fulfill our Promise to our business customers without your commitment. You represent our organization while on assignment. In return, we do our best to show our commitment to you. Our Ambassador Benefits package includes Medical, dental and vision coverage.

 
 

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to cnavarre@ultimatestaffing.com

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Appleton, WI
  • Job Type:Customer Service
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:5/25/2023
  • Contact: Charity Navarre (949) 620-5755
  • Pay Range: $17.00 - $24.00 Hourly
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Job Reference: JO-2305-202262