Job Description

Title: Quality Assurance Administrator/Receptionist
Address: Minnetonka, MN 55345


Company Summary/Industry: Medical Device Company
Volkart May is a people-focused contact center that specializes in helping companies connect with conversation. The company was founded in 1990 and is based in Minnetonka, Minnesota.

Company Size 11-50 employees  

Position Title: Quality Assurance Administrator/Receptionist

QA Auditor duties:

• • Daily data edits for all UHC lead files
  • Other Specific projects as assigned
  • Attend campaign trainings as deemed appropriate
  • Attend campaign meetings as deemed appropriate
  • Specific resolve codes, BDS etc... as assigned
  • Drive quality improvement through timely and actionable feedback
  • Track QA performance by BDS
  • BDS Daily QA Report Distribution
  • Client Digitals

Receptionist duties:

• • Answer Phones
  • Greet Visitors
  • Payroll
  • Metrics/Bonus reports (eventually once automated)
  • Operations Administrative Tasks as assigned
  • Client Management Administrative Tasks as assigned
  • Inbound and Outbound mail
  • Supplies Inventory
  • Organize Equipment Maintenance

Job Requirements:

• High School Diploma or GED
• 1-2 years of experience preferred not required
• Excellent verbal and written communication skills
• Must be familiar with Microsoft Office

Additional Info:

• Work location: 100 % In office
• Hours: M-F 9:00am-4:00pm
• Compensation: $17.00/hr
• Type: Temp to hire position

Roth Staffing Benefits during contract period:

• Anthem BCBS Package including Health, Dental, Vision, Pharmacy, Short Term Disability, Life Insurance and a 24/7 dedicated nurse line.
• 401k eligibility 
• Holiday pay accrual
• Annual Bonus eligibility 
• Click here for  Benefits Summary &  Rates

Volkart Benefits:

• Medical Benefits
• 401k
• PTO
• Paid Holidays

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to mwelin@ultimatestaffing.com

Job Snapshot

• Employee Type:Full-Time
• Location:Minnetonka, MN
• Job Type:Admin - Clerical
• Experience:Not Specified
• Education:Not Specified
• Date Posted:3/28/2023
• Contact: Monyka Welin (651) 688-9888
• Pay Range: $17.00 - $17.00 Hourly

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