Job Description

Pay:  $20.00-$21.00 per hour
Hours:  8:00a-5:00p, Mon-Fri
Location: Location: Hybrid position in Eden Prairie MN(3 days in office)
Benefits: Competitive, robust pay and benefits package including medical, dental, vision, life and disability insurance, prescription drug coverage, retirement plans with company match, paid time off and paid holidays, charitable giving match and employee stock purchase program
How to Apply: Please apply directly to this position and then feel free to call Kim at 651-461-0183

JOB DESCRIPTION
Are you looking to join an exceptional company?  Do you enjoy customer service?   We are hiring for Customer Service Specialist to work with our TOP clients.  These clients are some of the biggest companies and brands in the world and need someone with GREAT customer service.  If you are interested apply today!
Responsibilities:

• Answer incoming calls and make outbound calls for updates from key clients.
• Provide shipment information, create orders, and activate shipments
• Confirm information and inventory drops are completed as planned.
• Update systems with accurate status and locations of trucks and drivers.
• Provide shipment info completely and accurately.  
• Assist in maintaining and adapting customer specific procedure requests.
• Problem solving to find solutions for client concerns that are needed.  
• Follow through to trouble shoot shipments/deliveries until client satisfaction is met.

Requirements:

• High School Diploma at Minimum
• Must live in Minnesota (NO OUT OF STATE APPLICANTS)
• 2+ Years of in office work experience/or Customer Service Experience preferred (not required though)
• Strong Written and Verbal Communication Skills
• Excellent attention to detail and accuracy
• Must be able to work in a deadline driven environment and have good time management skills

Additional Details:

• Pay: $20.00-21.00 per hour
• Hybrid Position located in Eden Prairie MN
• Schedules:  Monday-Friday 3 days in office & 2 days WFH

How to Apply: Apply directly to this position & then feel free to call me at my direct line: 651-461-0183
Benefits & Perks:

• Full Benefits including Medical, Dental and Vision, Life, Disability, & prescription drug coverage
• 401k with company match
• Strong PTO package upon hire
• Excellent Career Advancement opportunities

Keywords:  Customer service, Customer care, Call center, Customer experience, Receptionist, Collections, Outbound calls, Inbound calls, Telemarketing, Phone work, Phone skills, Customer relationship specialist, customer relationship, CSR, Logistics, Third party logistics, Supply Chain Experience, Freight forwarder, Bills of lading, Data entry, Importing or Purchase orders, Receptionist, Customer care, Supply chain customer service, Vendor management, Third party logistics



 

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to kgorczynski@ultimatestaffing.com

Job Snapshot

• Employee Type:Full-Time
• Location:Eden Prairie, MN
• Job Type:Admin - Clerical, Customer Service, Supply Chain
• Experience:Not Specified
• Education:Not Specified
• Date Posted:3/23/2023
• Contact: Kim Gorczynski (651) 461-0183
• Pay Range: $20.00 - $210.00 Annually

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