Job Description
Ultimate Staffing is hiring Logistics CSR in San Bernardino, CA.
Logistics Customer Service Representative Responsibilities:
- Required 3PL Logistics experience.
- Manage customer inquiries in a positive and professional manner through effective product knowledge, customer engagement, and escalation as needed
- Assist in creating and implementing customer experience and consumer outreach campaigns to drive revenue and visibility for clients
- Direct sales and customer care with consumers who have shown signs of interest
- Communicating ideas and problem solving effectively in a fast-paced environment.
- Providing thoughtful solutions to inquiries and easing client and customer concerns.
- Monitoring personal feedback as a customer service representative and working towards continuous improvement in your scores
- Working efficiently with a team as well as on your own, in order to reach a goal
Requirements: - 2-3+ years in a 3PL environment
- Typing - 40 WPM
- High School diploma or higher education
- Routing experience a plus
For immediate consideration please send your resume to narana@ultimatestaffing.com We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to narana@ultimatestaffing.com