Job Description
We are urgently searching for a Bilingual Spanish or Mandarin Customer Service Representative/E-Commerce Representative for a growing client of ours in Rancho Cucamonga, CA. The ideal candidate will act as a Liaison with business clients, answering general inquiry questions, escalations, invoicing, order processing/changes and data entry. This candidate can start within 72 hours of interview!
Schedule: M-F 8am-5pm
Pay: $18.00-25.00/hour
Responsibilities:
- Answer incoming phone calls and inbound emails
- Order processing/changes via e-commerce portals
- Respond to customer inquiries and escalations, returns processing if needed
- Provide e-commerce platform maintenance
- Additional miscellaneous customer service/e-commerce support tasks
Requirements: - Minimum of High School Diploma or GED
- Minimum of 2-3 Years of Customer Service, E-Commerce or other related office experience
- Working knowledge of MS Office Suite and Oracle Preferred
- Must be Bilingual in English and Spanish or Bilingual English and Mandarin
Please submit your most up to date resume in you application for immediate review.We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to epolasek@ultimatestaffing.com