Answer and screen phone calls, direct calls, respond to inquiries, and e-mails in a positive, professional manner.
Conduct warm sales and follow up with warm leads
Provide exceptional customer service to volunteers, affiliate organization's board and members, customers, and foundation with accurate information.
Provides high-level administrative and clerical support including processing and data entry of applications, heavy phone work, emails and correspondence, mailings, and fax.
Word processing, preparing mass mailings to membership; following up inquiries made via phone/email.
Maintaining records (electronic and hard copy filing system).
Proficient with Microsoft Office Suite: Word, Excel, Access, PowerPoint, Outlook.
Experience with online communications, Social Media, and Zoom is a plus
Minimum of two years administrative/clerical experience required
Detail-oriented, accuracy, and organizational skills
Proficient communication skills, both written and verbal
Excellent time management skills and ability to multi-task and prioritize work
High School Diploma; Post-secondary education preferred
We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to firstname.lastname@example.org
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