We are currently looking for Dispatcher/Scheduler to join our amazing clients in North Auburn, CA.
Full Time: 35 hours per week
Schedule: Monday to Friday 7am to 2:30pm
Pay Rate: $23.00 to $26.00
- Receive inbound HVAC related service calls and emails.
- Identify the nature of the call/email.
- Document all information according to standard operating procedures.
- Dispatch technicians accordingly.
- Provide customers with updates and estimated time of arrivals.
- Maintain an open line of communication with stakeholders throughout the organization, as well as vendors and customers.
- Maintain updated Service Tech schedules.
- Monitoring of outstanding jobs: review open jobs.
- Pricing of client proposals, for maintenance, repairs, and equipment change out.
- Any other duties and responsibilities as assigned by ESI's management team.
* Minimum 3 years dispatching experience
* Excellent Communication Skills
* Professional phone demeanor
* Ability to build rapport with clients
* Strong organizational skills
We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to firstname.lastname@example.org