Job Description

Ultimate Staffing is seeking a Customer Service Representative in the Guilford, CT area. This position is a temp to hire opportunity with a great company looking to grow their team!  

Responsibilities:

• Manage and prioritize large amounts of customer opportunities/concerns simultaneously
• Provide product/services information and resolve any emerging issues with accuracy and efficiency
• Answer customer inquiries regarding product, service, support and suggest alternatives when appropriate
• Process customer orders/changes/returns according to established department policies and procedures
• Resolve disputed credit items
• Set up new customer accounts
• Organize workflow to meet customer time frames and deadlines
• Resolve customer complaints via phone, email, mail or social media

Job Requirements:

• 2-5 years' experience in Customer Service
• Detail oriented
• Organized
• Must have a strong phone presence and present professionally

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to cciccone@ultimatestaffing.com

Job Snapshot

• Employee Type:Full-Time
• Location:Guilford, CT
• Job Type:Customer Service
• Experience:Not Specified
• Education:Not Specified
• Date Posted:2/20/2023
• Contact: Cristina Ciccone (203) 764-2803
• Pay Range: $18.00 - $20.00 Hourly

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