Job Description

Utltimate Staffing is hiring multiple candidates for a full-time, contract Customer Service Representative.

Shifts Available: 7a-4p, 8a-5p, 9a-6p

Pay Rate: $23hr -$24hr

Job Responsibilities:

• Provide an exceptional customer experience
• Processes and inputs all customer orders
• Coordinates special and last minute shipping requests with the Departments, expediting any order as necessary
• reaching out to current customers as well as helping expand our existing customer base
• Provide excellent written and verbal communication, possibly through call scripts
• Provides follow up with other departments to ensure service standards are being met
• Ability to work well independently and toward individual and team productivity goals
• Resolve customer service issues promptly and to the customer's satisfaction
• Interacts in a good working relationship with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner 

Job Requirements:

• Excellent organizational skills with an attention to detail
• Enthusiastic and eager to learn
• Multi-task oriented with the ability to take direction and work independently
• Self-motivated individual with the ability to identify tasks need to be done and take the initiative to take action

Skills:

• Knowledge of  MS Office - Word, Excel
• 3 years of customer service or administrative experience
• Bachelor degree a plus

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to sjames@ultimatestaffing.com

Job Snapshot

• Employee Type:Full-Time
• Location:Houston, TX
• Job Type:Admin - Clerical
• Experience:Not Specified
• Education:Not Specified
• Date Posted:3/27/2023
• Contact: Shayla James (713) 622-8774
• Pay Range: $18.00 - $24.00 Hourly

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