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Key Account Manager

Date Posted: 3/16/2023

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Job Description

Now Hiring ! Scotts Valley, CA

Job Duties and responsibilities include, but are not limited to:
* Answering phone, e-mail & online inquiries regarding order status and order tracking
* Participating in online meetings with customers as needed
* Order entry - reviewing incoming orders for accuracy and entering them into the ERP system
* Generating and reviewing open order reports & communicating order status to customers in a timely manner
* Creating & managing Excel spreadsheets for use by team members and management
* Organizing and maintaining accurate customer records
* Capturing customer requests using CRM and follow-up using case tracking software tools
* Contributes to Team effort by accomplishing assigned tasks in a timely manner
* Performs other administrative/clerical office duties as assigned
Experience Required:
* Data Entry: fast/accurate order entry skills
* Excel: VLOOKUP, pivot tables, formulas
* Customer Service: comfortable speaking to customers
* Microsoft Teams/SharePoint is a plus
email resume to 

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Scotts Valley, CA
  • Job Type:Accounting
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:3/16/2023
  • Contact: Jackie Gonzalez (310) 851-5704
  • Pay Range: $28.00 - $30.00 Hourly
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Job Reference: JO-2301-189124