Office, Administrative, Customer Service, Human Resources, and Manufacturing/Production
Date Posted: 6/7/2023Apply Now
Our client in North Austin is hiring for a Disbursement Clerk II in North Austin! This is an on-site position.
Answering correspondence relating to updates, reprocessing of debit authorization, declined credit card payments, or other discrepancies
Determining appropriate reassignment of charges and file updates when needed
Training new/less experienced employees (full time or temporary) as needed
Providing back up assistance to other staff members in varying areas as needed
Processing routine premium payments applied to new policies or renewals
Processing multiple forms of premium payments applied primarily to renewal policies
Generating correspondence with agents and/or policy holders as needed
Ensuring the accuracy and completeness of payment documents
Following all applicable compliance procedures for processing such payments, including federal anti-money laundering guidelines and IRS cash reporting requirements
Performing quality control assessments to ensure payment processing procedures are effective
Skills / Knowledge
Knowledge of debit/credit accounting practices
Ability to work under strict deadlines
Ability to effectively prioritize work based on compliance parameters
Strong comprehension and analytical skills
Bilingual in Spanish preferred
Strong attention to detail regarding multiple payment processing, risk assessment, and quality control
Ability to communicate effectively and tactfully with international agents and co-workers
High School education or GED required
3-4 years of experience in processing payments
Pay: $19.50/hr - on-site.
We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to firstname.lastname@example.org
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