Job Description

Receptionist

On-site in Pasadena, CA

$17-$22 per hour

The Receptionist is the first point of contact for clients, visitors, and employees, responsible for creating a welcoming and professional environment. This role involves managing the front desk, handling incoming calls and correspondence, and providing administrative support to ensure the smooth operation of the office.

Key Responsibilities:

1. Front Desk Management:

   • Greet and welcome visitors with a positive, helpful attitude.
   • Answer, screen, and forward incoming phone calls.
   • Maintain the reception area, keeping it clean and organized.

2. Visitor and Client Assistance:

   • Assist visitors by directing them to appropriate personnel or departments.
   • Provide basic information in response to inquiries about the organization, such as location, services, and contact details.
   • Manage visitor logbook and issue visitor badges as needed.

3. Administrative Support:

   • Receive, sort, and distribute daily mail and deliveries.
   • Prepare and send outgoing mail and packages.
   • Perform clerical duties such as filing, photocopying, and faxing.

4. Scheduling and Coordination:

   • Schedule and coordinate appointments, meetings, and conference rooms.
   • Maintain and update appointment calendars.
   • Assist in the planning and coordination of company events and meetings.

5. Communication:

   • Communicate effectively with employees, clients, and visitors.
   • Relay messages accurately and promptly to appropriate individuals.
   • Handle sensitive information with confidentiality and discretion.

6. Office Supply Management:

   • Monitor and maintain office supplies inventory.
   • Order office supplies and ensure the reception area is well-stocked with necessary materials.

7. Technology and Equipment:

   • Operate standard office equipment such as computers, printers, and telephones.
   • Troubleshoot basic technical issues and coordinate with IT support as needed.

8. Customer Service:

   • Provide exceptional customer service to clients and visitors.
   • Address and resolve any complaints or issues in a professional and courteous manner.

Qualifications:

• High school diploma or equivalent; associate's or bachelor's degree preferred.
• Previous experience as a receptionist or in a related field is a plus.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Friendly, professional demeanor with strong interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with office equipment and basic technical troubleshooting.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Snapshot

• Employee Type:Temp
• Location:Pasadena, CA
• Job Type:Admin - Clerical
• Experience:None
• Education:None
• Date Posted:7/25/2024
• Contact: Samantha Heady (626) 219-0825
• Pay Range: $17.00 - $22.00 Hourly

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