Job Description

Ultimate Staffing is seeking for a Bilingual Receptionist for one of our clients located in the Medley area. The receptionist will serve as the first point of contact for the company, ensuring a positive and welcoming experience for all visitors and callers. This role involves managing the front desk, handling incoming calls, scheduling appointments, and providing general administrative support to various departments. The ideal candidate will possess excellent communication skills, a friendly and professional demeanor, and a strong commitment to customer service.

Essential Job Functions:

* Greeting Visitors: Welcome guests, customers, and employees with a warm and professional demeanor, ensuring they are directed to the appropriate person or department.

* Managing Calls: Answer, screen, and forward incoming phone calls promptly and courteously. Take and relay accurate messages when necessary.

* Scheduling Meetings: Coordinate and schedule meetings for staff, managing multiple calendars efficiently.

* Administrative Support: Perform a variety of clerical tasks, including filing, data entry, and handling mail and deliveries. Provide support to multiple departments as needed.

* Customer Service: Address inquiries from visitors and callers, providing information and assistance as needed. Handle any complaints or issues professionally and escalate them when necessary.

* Office Management: Maintain tidy and organized reception, administrative offices, lounge, and kitchen areas, ensuring all areas are stocked with necessary office and refreshment supplies. Oversee the management of all office and refreshment supplies and inventory. Arrange various service and maintenance calls as needed.

* Communication: Ensure effective communication within the office by distributing information and updates as needed.

* Security: Follow security procedures for visitors, ensuring that sign-in protocols are adhered to and that unauthorized individuals are not permitted access to the premises. Ensure all employee vehicles are registered and up to date.

* **Other duties and special projects as assigned by the manager/supervisor.

Essential Qualifications:

(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions.)

Education/Certification:

High School Diploma

Experience/Knowledge Required:

* At least two years of Receptionist and Customer Service experience in a fast-paced environment with demonstrated commitment to providing exceptional customer support and a proven track record of success.

* Intermediate level knowledge of MS Word and Excel.

* Regular and on-time attendance.

* Must exhibit a demonstrated track record of quality/compliance adherence.

* Excellent communication, analytical, listening, and organizational skills.

* Must be organized, detail-oriented, customer-obsessed, self-motivated, and able to be a team player.

* Must demonstrate proficiency in verbal and written communication, including spelling, grammar, and proper use of the English language.

* Proficiency in both English and Spanish languages.

To be considered for this role please send your resume

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state a
To apply please email your resume to emelendez@ultimatestaffing.com