Ultimate Staffing is looking for a Customer Account Manager in the St. Louis area!
Job Title: Customer Account Manager
Location: St. Clair County, IL
Schedule: Mon - Fri, 8:00 am to 5:00 pm
Compensation: $20 - $25/hr
Responsibilities of the Customer Account Manager:
Requirements Customer Account Manager:
- Act as main point of contact and liaison between company, key stakeholders and customer regarding customer accounts.
- Manage and respond to customer requests.
- Build and maintain strong, long-lasting customer relationships.
- Identify and develop new business with existing customers or areas of improvement to drive company and sales goals.
- Assist with challenging client requests or issues, escalating as necessary.
- Bachelor's Degree in Business Administration or related field, or equivalent experience preferred.
- Solid working knowledge using CRM Software (Salesforce, HubSpot, etc).
- Experience delivering client-focused solutions to customer needs.
- Ability to communicate clearly, both orally and written, and effectively with a wide range of people.
Related Job Titles: Customer Service Manager, Customer Service Coordinator, Customer Success Manager, Customer Success Representative
We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to email@example.com