Job Description

Do you have at least 1 year of in-office customer service experience?! If so, apply here!

Job duties:

• 25% Schedule customer orders with production and check accuracy of order entry
• 5% Answer phone calls from customers with questions or concerns regarding each order
• 10% Serve as the backup for the Order Processor if they are out of office creating item numbers, routing orders and entering customer order details into the manufacturing software
• 45% Respond to incoming emails and faxes regarding order status or changes needed to be made to existing orders. Update customer accounts with this information in real time.
• 5% Pull reports to track deliveries and any late orders
• 10% Provide support other office staff with addition tasks

Requirements:

• High school or GED is required. An Associate degree is a plus
• 1+ years of in-office customer service experience is required
• Experience using any sort of order entry system is a plus
• Great organizational skills and attention to detail
• Experience using Microsoft Office (mainly Outlook)

Additional Info:

• Pay range: $20-$24/hr - maybe higher for manufacturing customer service experience
• Schedule: Monday-Friday, 9:00am-5:30pm
• Location: 100% in office in Minneapolis
• Type: permanent

Benefits offered through the company:

• Medical insurance through Medica
• Dental insurance and vision insurance through Principal
• 401(K) Plan: - no company match due to non-union employees having a Defined Benefit Pension Plan
• Life Insurance - employer paid
• Short & long-term disability insurance - employer paid
• PTO + 8 paid holidays + 2 floating holidays

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Snapshot

• Employee Type:Full-Time
• Location:Minneapolis, MN
• Job Type:Admin - Clerical, Customer Service, Entry Level
• Experience:1-2 years
• Education:High School
• Date Posted:7/22/2024
• Contact: Andrea Boushek (651) 461-5180
• Pay Range: $20.00 - $24.00 Hourly

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