Office, Administrative, Customer Service, Human Resources, and Manufacturing/Production
Job Description:
We are seeking a dedicated and professional Medical Receptionist to join our healthcare team in Glendale, CA. The ideal candidate must be bilingual in Spanish and have prior experience in a healthcare setting. As a Medical Receptionist, you will be the first point of contact for our patients, ensuring they receive excellent customer service and support.
Responsibilities:
Greet and check in patients in a courteous and professional manner.
Schedule and confirm patient appointments.
Answer and manage incoming calls, providing information and assistance as needed.
Verify and update patient information, including insurance details.
Handle patient inquiries and provide appropriate guidance.
Process patient check-out, including collecting payments and scheduling follow-up appointments.
Maintain patient records and ensure confidentiality.
Coordinate with medical staff to ensure efficient patient flow.
Assist with administrative tasks, such as filing, faxing, and scanning documents.
Perform other duties as assigned by the office manager or medical staff.
Qualifications:
Bilingual in Spanish (required)
High school diploma or equivalent.
Minimum of 1-2 years of experience as a receptionist in a healthcare setting.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and electronic medical records (EMR) systems.
Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Ability to multitask and work in a fast-paced environment.
Knowledge of medical terminology and insurance procedures is a plus.
Friendly and compassionate demeanor.
Please email your resume to May Mullen at
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.