Ultimate Staffing is hiring a Customer Service rep in Fontana, CA.
Monday - Friday 8-5pm
Essential Job Duties/Functions:
- Receiving incoming phone calls and directing to the proper department
- Handling orders called/emailed into the office
- Requesting price quotes and lead time to Customers and Vendors for parts
- Entering all quotes, proposals and orders taken via phone or email into QuickBooks
- Forwarding Sales leads from Cybermark or landing pages to correct Sales personal
- Checking Customer Service order log daily, to ensure orders are shipping/ being invoiced in a timely matter.
- Providing tracking to customers for all parts orders
- Process any returns from customer or to vendors
- Enter new customers into QuickBooks and Outlook
- Entering PO's from Engineering
- Ordering stock for warehouse
- Send credit card authorization forms to customers paying by credit card.
- Scanning and uploading PO's and Invoices to the server
- Handle W-9 Set if customers need
- Go over Open PO Report with AP Personal
- Work with warehouse manager to complete monthly inventory counts and update spreadsheets
- Complete Parts Invoicing
* Display honest, trustworthy, and ethical behavior when dealing with internal and external customers.
* Display enthusiasm and promote a friendly group working environment.
* Regular attendance that is punctual and dependable is required
* Assist in other corporate related duties as assigned by the Upper Management.
* Assist department team members as needed.??????
** Must be proficient in QuickBooks and MS Office Education and/or Experience:
- High school diploma
- 3 or more years' Customer Service experience.
For immediate consideration please send your resume to firstname.lastname@example.org
We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to email@example.com