Job Description

Customer Service - Logistics Ops Coordinator

Excellent Career Advancement Opportunities!

Location: Eden Prairie Minnesota 55347- 100% in office

Pay range: 19.50-21.00

Benefits: Competitive, robust pay and benefits package including medical, dental, vision, life and disability insurance, prescription drug coverage, retirement plans with company match, paid time off and paid holidays, charitable giving match and employee stock purchase program, Career development and advancement opportunities, and High-energy, collaborative work environment!!

Schedule(s): 5x shifts available as follows:

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Shift A

8a-5p

4p-12a

4p-12a

4p-10p

8a-5p

Shift B

8a-5p

4p-12a

4p-12a

4p-10p

8a-5p

Shift C

8a-5p

4p-12a

4p-12a

4p-10p

8a-5p

Shift D

4p-12a

4p-12a

4p-12a

4p-12a

4p-12a

Shift E

4p-12a

4p-12a

4p-12a

4p-12a

4p-12a

How to Apply: Please apply directly to this position and include your resume with contact information and most recent job history.

Recruiter: Kim -Direct Line 651-461-0183 or

Duties and Responsibilities:

• Provide shipment information, create orders, activate shipments, builds/assigns loads, schedule appointments, track and trace shipments and enter events & Invoices
• Focus on quality and efficiency while executing tasks according to office and company policies and SOPs
• Monitor task boards and email accounts to respond to customer and carrier requests
• Document events using SOP knowledge and experience; follow escalation procedures and training when needed
• Follow through on customer or carrier requests to ensure satisfaction, escalating questions or requests when necessary
• Validate and ensure the accuracy of load data in systems according to CHR and customer standards
• Perform other duties or responsibilities as assigned according to team and/or country-specific requirements
• Qualifications

Requirements:

• High school diploma or GED
• Previous customer service experience
• Ability to work evenings and/or weekends (select roles only)
• Preferred: Bachelor's degree from an accredited college or university
• Basic proficiency in Microsoft Office Suite
• Previous customer service experience in a call center or similar environment
• Demonstrated communication, prioritization, and time management skills
• Prior work experience requiring attention to detail and accuracy
• Values a diverse and inclusive work environment
• Background check including education and employment verification

Key Word: Customer Service Representative, Account Manager Logistics Customer Service, Supply Chain Customer Support, Freight Customer Service Representative, Shipping and Receiving Coordinator, Transport Customer Service, Logistics Coordinator, Distribution Customer Service, Order Fulfillment Specialist, Transportation Customer Support, Logistics Dispatcher, Freight Operations Customer Service, Logistics Account Manager, Customer Service Specialist - Logistics, Shipping Customer Support, Inventory Management Customer Service, Supply Chain Support Specialist, Logistics Solutions Specialist, Third-Party Logistics (3PL) Customer Service, Delivery Customer Support, Supply Chain Account Management, Freight Account Executive, Transportation Account Manager, Shippin
To apply please email your resume to kgorczynski@ultimatestaffing.com

Job Snapshot

• Employee Type:Full-Time
• Location:Eden Prairie, MN
• Job Type:Admin - Clerical, Customer Service, Distrib/Shipping
• Experience:1-2 years
• Education:High School
• Date Posted:7/16/2024
• Contact: Kim Gorczynski (651) 461-0183
• Pay Range: $19.00 - $21.00 Hourly

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