Job Description
We are growing and looking to bring on an employee with order processing / customer support experience!
Job Duties:
- Collaborate closely with the Customer Care Manager to enhance the overall customer experience.
- Manage order processing and customer interaction, with a 75/25 ratio between order writing/processing and customer communication (phone/email).
- Work in tandem with various teams to ensure the accurate and timely processing of customer orders.
- Demonstrate meticulous attention to detail to ensure a seamless customer order process.
Qualifications:
- Proficiency in utilizing the Microsoft Office Suite.
- 2-5 years of B2B customer service / order entry experience ; manufacturing industry experience is highly preferred
- Possession of a high school diploma or equivalent.
- A minimum of two years of experience in customer support.
- Preferred prior experience in order processing.
- Demonstrated exceptional time management skills, consistently meeting deadlines.
- Pay range: $20/hr-$24/hr , $43k-$50k annually
- Schedule: Monday-Friday, 8:00am-5:00pm, flexible!
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to dlarson@ultimatestaffing.com