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Customer Service Associate

Date Posted: 7/10/2024

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Job Description

Ultimate Staffing is seeking an experienced Customer Service Rep for a leading aftermarket LED lighting manufacturer specializing in accessory products for motorsport vehicles. This position is responsible for providing best-in-class customer service, guiding customers through a wide range of products, and assisting them with orders. This is a full time, in-office position located in Youngsville, 8:30 am to 5:30 pm M-F. The pay rate is approximately $18-19 per hour DOE.

If you are willing to learn, work hard and you want to be a part of a successful team, then apply now!

Responsibilities and Duties

- Work in your personal office where you can focus and assist customers

- Communicating with customers through email or chat, over the phone or on social media

- Guide customers through products, confirm fitments, and help create support tickets

- Assist other departments as needed

- Multi-task through different programs

- Multi-task typing and talking

Requirements

- High School Diploma

- Excellent Data Entry Skills

- Microsoft Office Knowledge

- Excellent organizational and time management skills

- Excellent interpersonal, oral and written communication skills

Preferred Skills:

- Ability to adapt to a changing environment and handle multiple priorities

- Strong attention to detail

- Analytical and problem-solving skills

- Ability to answer a high volume of calls and/or emails daily

- Attentiveness and patience

- Time-management skills

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.


To apply please email your resume to tphillips@ultimatestaffing.com

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Youngsville, NC
  • Job Type:Customer Service
  • Experience:None
  • Education:None
  • Date Posted:7/10/2024
  • Contact: Taylor Phillips (984) 884-6332
  • Pay Range: $18.00 - $19.00 Hourly
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Job Reference: JN -072024-371795