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Specialist, Dealer Support

Date Posted: 1/14/2022

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Job Description

***This is Long Term CONTRACT position***


 Provide accurate and timely parts information support to dealerships, regions, ports via the toll-free Parts Hotline phone number. - 80 calls/day
* Assist and resolve urgent customerr backorder situations in order to prevent vehicle buybacks and / or reduce customer dissatisfaction.
* Assist and resolve dealer issues pertaining to parts and ordering and parts returns. 
* Perform ancillary duties as requested by management. 


We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
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Job Snapshot

  • Employee Type:Full-Time
  • Location:Fountain Valley, CA
  • Job Type:Customer Service
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:1/14/2022
  • Contact: Karen Maag (714) 929-1310
  • Pay Range: $25.00 - $25.00 Hourly
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Job Reference: JO-2201-145652