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Client Support Specialist ($50-55K)

Date Posted: 1/14/2022

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Job Description

Position Title: Client Support Specialist

Actively seeking a Client Support Specialist to join our Operations Department!  This is an opportunity for a customer service focused individual who can provide support to internal/external clients.

Job Description:

  • Customer service tasks:
    • Onboarding and setup of new users.
    • Resolve client questions or concerns quickly and effectively.
    • Provide individual training sessions for clients and report client feedback.
  • Servicing system support for internal clients:
    • Ensure data honesty and appropriate security.
    • Onboarding/offboarding of personnel.
    • Check In with internal clients to help with any requests and answer customer questions.
    • Process Servicing System data update requests.
    • Monitor and respond to emails when needed. 
  • Additional:
    • Plan and schedule your personal workload to meet deadlines.
    • Perform other tasks/projects as assigned by management.
Requirements:
  • Associates degree minimum, Bachelors degree or equivalent experience preferred.
  • At least 1 year of previous telephone customer service experience.
  • Knowledge of Microsoft Office, including Excel and Word and ability to quickly learn new systems.
  • Ability to work with tight timelines and problem solving skills.
Additional Info:
  • Pay: $50-55K
  • Schedule: 8am-4:30 pm Monday-Friday
  • Location: 100% in office
  • Type: Contract to hire
  • Full benefits
Perks/Company Culture
  • Medical / Dental / Vision Insurance 
  • Discounts on cell phones, auto dealerships, travel & more.
  • Education Assistance, Pet Insurance, Wellness Programs/Perks, and Adoption benefits to name a few more!
  • Growing, fun culture with great training and career growth opportunities.


We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to tstein@ultimatestaffing.com

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Job Snapshot

  • Employee Type:Temp-to-Hire
  • Location:Bloomington, MN
  • Job Type:Banking, Customer Service, General Business
  • Experience:1-2 years
  • Education:2 Year Degree
  • Date Posted:1/14/2022
  • Contact: Teri Stein (651) 688-9888
  • Pay Range: $50,000.00 - $55,000.00 Annually
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Job Reference: JO-2201-145852