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Legal Assistant Needed! Competitive PAY!

Date Posted: 2/9/2023

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Job Description

Ultimate Staffing is looking for a Legal Intake Specialist for a Law Firm in Baltimore County! This is an excellent opportunity to be the face of the firm!

Duties Include:

Serve as point of contact for potential clients throughout the intake process
Manage large amounts of inbound and outbound calls in a timely manner
Clear, concise, and accurate written and verbal communication
Following communication "scripts" when handling different topics
Learn about practice areas and become conversant with the legal issues facing our clients
Demonstrate empathy to potential clients and put them at ease during their difficult time
Provide detailed written summaries about potential clients' needs to attorneys
Request and review all necessary documents from potential clients.


High School Degree required; Bachelor's degree preferred
Minimum one year of customer service experience with a high call volume
Minimum one year of high-volume phone/customer service experience
Excellent verbal communication skills and professional telephone etiquette
Capability to make sound judgments and decisions
Proficient in Microsoft Office Suite
Strong multitasking skills
Ability to work in a fast-paced, constantly changing, and challenging call center environment
Multiple language skills a plus.


We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to

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Job Snapshot

  • Employee Type:Full-Time
  • Location:Towson, MD
  • Job Type:Legal
  • Experience:Not Specified
  • Education:Not Specified
  • Date Posted:2/9/2023
  • Contact: Lauren Camac (410) 308-0954
  • Pay Range: $17.00 - $20.00 Hourly
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Job Reference: JO-2110-136795